Thank you for purchasing women’s clothing products from yishanhuiwomensclothing.com. To ensure your shopping experience and after-sales rights, please carefully read the following return policy before applying for a return.

I. Return Application Time

To apply for a return, please contact customer service to submit a return application within 7 days of receiving the goods. Applications submitted after the deadline may not be processed.

II. Eligible Return Circumstances(This includes both opened and unopened products, which are eligible for return.)

You can apply for a return or refund in the following situations:

The product has quality problems;

The product was damaged during transportation;

The received product does not match the order contents;

The product has obvious defects or is missing accessories.

When applying for a return, please provide the order number, photos of the product, and a description of the relevant problem so that we can verify and process it.

III. Return Conditions

To ensure smooth return processing, returned goods must meet the following conditions:

The goods are unworn, unwashed, and unused;

The goods are in their original condition and do not affect resale;

Tags, labels, and packaging are intact;

There is no man-made damage, stains, odors, or other conditions that affect resale.

If the goods do not meet the above conditions, we may not be able to accept the return request.

IV. Situations Where Returns Are Not Supported

Returns are generally not supported in the following situations:

The goods have been worn, washed, or have been damaged by man-made means;

The goods have a perfume smell, stains, cosmetic residue, or other signs of use;

Tags, labels, and packaging are missing or severely damaged;

The return request period has expired;

Special offer items and promotional items (as specifically stated on the page).

V. Return Process

The general return process is as follows:

Contact customer service to submit a return request;

Customer service reviews the reason for the return and confirms whether it meets the requirements;

If the requirements are met, customer service provides a return address and relevant instructions;

You return the goods as requested;

After receiving the goods and verifying that everything is correct, we will process the refund within 7-10 business days.

Refunds are usually returned via the original payment method; the specific arrival time depends on the processing time of the payment institution.

VI. Return Shipping Costs

For returns due to product quality issues, wrong shipments, or transportation damage, we will bear the return shipping costs;

For returns requested for personal reasons, the buyer will bear the return shipping costs;

If you refuse to accept the package without a valid reason, the resulting costs may be borne by the buyer.

VII. Handling Damaged or Abnormal Goods

If you find obvious damage, stains, wrong shipments, or other abnormalities upon receiving the goods, please contact customer service as soon as possible after signing for them and provide clear photos. We will assist you in handling the relevant issues.

VIII. Contact Us

For returns, refunds, or after-sales inquiries, please contact us through the following methods:

Company Address: 549 LUPINE WAY OCEANSIDE, CA 92057

Email: [email protected]

Phone: 5308842389

We are committed to providing you with high-quality women’s clothing products and comprehensive after-sales service. Thank you for your support and trust.